The decision to outsource is a major and strategic one for many companies. Although it can mean the organization has to relinquish control over the outsourced service, it can also mean major savings.
The Advantages of Outsourcing
There are numerous advantages of outsourcing. Here are a few that will have the biggest impact on your organization.
Realize Savings
Outsourcing can help realize cost savings and achieve better cost control. This is because the vendor specializes in a given function and therefore performs that function more efficiently than the company could on its own.
Improve Accountability
Outsourcing agreements are based on quality service in exchange for payment. By paying for a service, your organization expects performance, and your vendor is held accountable for that.
Gain Flexibility
Some organizations sell assets that formerly supported an internal function that is now outsourced, improving cash flow and allowing for greater financial flexibility.
Optimize Staffing
Outsourcing a specific function means your organization can reduce its employee headcount and minimize fluctuations in staffing. Outsourcing will also help reduce employee workload, allowing for additional projects and development opportunities.
Boost Morale
If your organization lacks expertise in a certain function, outsourcing may improve morale. This is because a lack of expertise can result in poor performance, a duplication of internal efforts, and defeated attitudes. Having a vendor take over can increase efficiency and boost morale.
Sharpen Focus
By outsourcing certain functions, your organization can be more focused on core competencies. Outsourcing allows your organization to spend more time concentrating on the areas that matter most.
Access Expertise
Outsourcing can also give you access to outside expertise and new technologies. This “insider access” can help your organization better compete with larger companies.
Outsourcing Tips
Here are five tips to help your organization get started on your outsourcing journey.
1. Identify Your Outsourcing Needs
Outsourcing ranges from selective outsourcing to total outsourcing. Make sure you have a clear understanding of your organization’s needs and which outsourcing model is the best fit for those needs.
2. Obtain Support
Make sure you obtain the support of key personnel before moving forward with your outsourcing project.
3. Get Referrals
Utilize referrals from companies and professionals you trust to gauge their experience with current vendors.
4. Find a Partner
In order for outsourcing to be successful, the company you hire needs to have a strong understanding of your organization’s future direction and current capabilities. What’s more, the vendor you choose should effectively integrate all of their outsourced business functions.
5. Don’t Outsource Based on Cost Alone
If you’re outsourcing based solely on a cost comparison, you may be missing out on opportunities to learn from some of the best in the biz. By strategically hiring for outsourced services, you can gain knowledge that can lead to the development of new technologies or products.
Conclusion
Ultimately, outsourcing can be a win-win for both your organization and the vendor you choose. If you’ve evaluated your current business needs and think outsourcing is a viable option, make sure you thoroughly vet the vendors you’re considering to make sure they’re a good fit for both your company culture and the organization overall.